Hanoi’s residents will soon be able to complete most administrative procedures without leaving home as the city accelerates efforts to modernise governance and expand fully online public services.
The Government will continue to fine-tune legal regulations to popularise the payment of public services through banks, deputy governor of the State Bank of Vietnam (SBV) Nguyen Kim Anh said at a forum on accelerating the payment of public services via banks held in Hanoi on August 24.
Public service delivery in Vietnam has seen improvement in 2016 with a jump in the proportion of citizens with health insurance from 62% in 2015 to 73% last year.
A number of public administration offices in the capital city of Hanoi will work on Saturday mornings, beginning on March 10.
The Ministry of Health said it will step up administrative reform and improve public services to increase the satisfaction of people and businesses in 2017.
The Asian Development Bank (ADB) on October 20 decided to provide a US$30 million loan to support effective and efficient public service delivery and inclusive growth in Cambodia, said an ADB’s press release.