National Assembly Chairman Tran Thanh Man called for major reforms in public aspirations and oversight work, urging a more substantive, sharper, and accountability-driven approach during a working session with the National Assembly’s Committee for Public Aspirations and Oversight on May 25.
According to the National Assembly Chairman, voters and the public expect the National Assembly not only to listen to recommendations and complaints but also to create tangible policy changes, identify institutional shortcomings early, warn of governance risks, and strengthen the accountability of relevant authorities.
He emphasised the need to move away from administrative procedures toward analytical, predictive, and policy-oriented approaches in handling public aspirations.
“Public aspirations work should no longer stop at receiving, categorising, forwarding, or compiling complaints and petitions. Instead, authorities must clarify prolonged and unresolved cases, identify causes of delays, determine the responsibilities of related agencies, and strengthen post-supervision monitoring mechanisms,” he said.
Regarding oversight activities, the National Assembly Chairman called for greater focus on major issues such as institutional bottlenecks, implementation capacity, resource allocation, public service quality, and administrative discipline.
He stressed that oversight conclusions must clearly define responsibilities, implementation deadlines, follow-up mechanisms, and reporting obligations, adding that supervisory recommendations “must not fall into silence.”
The top legislator also highlighted digital transformation as a key breakthrough in public aspirations and oversight work. According to him, Vietnam should develop interconnected data systems capable of analysis, early warning, and responsibility tracking while gradually applying artificial intelligence to classify complaints, identify emerging public concerns, and support the selection of oversight topics.
From now until the end of 2026, the Committee for Public Aspirations and Oversight was tasked with finalising major oversight projects, improving the quality of public aspirations reports, and preparing long-term oversight orientations for the 16th-tenure National Assembly.
The remarks come as Vietnam continues accelerating institutional reform, digital governance, and administrative modernisation efforts amid broader national digital transformation initiatives.
