Hanoi striving to build cultural behavior in catering services

PSNews – The Hanoi Municipal Party Committee newly urged the Department of Culture and Sports to coordinate with relevant agencies to conduct research, and then to propose the city’s leadership to issue Regulations on catering services.

The Regulations aim to raise awareness of cultural behavior among catering businesses’ owners and workers, contributing to building Hanoi’s civilized and modern streets.

The idea results from the fact that people, working in the city’s catering sector, do not behave their customers in a cultural and civilized manner. These catering workers’ bad behaviors worsen the image of Hanoi and its people in the eye of visitors, and become a bad story in the world’s media.

The Regulations aim to raise awareness of cultural behavior among catering businesses’ owners and workers.
The Regulations aim to raise awareness of cultural behavior among catering businesses’ owners and workers.

In fact, a regulation set of cultural behaviors is needed as fines and other punishments for wrongdoings and offences in catering services have been clearly articulated in the law. But it is still difficult to handle cases, in which the sellers yell or curse at diners due to no provisions for rudeness.

Many people in Hanoi think that the “Cursing Noodles” (the restaurant owner sells noodle cursing her customers) is an unacceptable conduct in Hanoi and the country as a whole as the owner outrages her customers with her uncivilized and uncultured behavior. The capital’s people are now attempting to build an elegant and civilized Hanoi and striving to deserve the cultural center of the country.

Another fact is that Hanoi’s residents and authorities usually raise their voice against bad and uncultivated behaviors in catering services, Head of the Culture and Information Office of Dong Da district Nguyen Trong Hai said.

Reportedly, several districts of the city home to restaurants become more active in building cultural behaviors in doing business, and proper and decent conducts in restaurants are seen as part of their plan to build a good culture of their areas.

The Hanoi Municipal Party Committee has recently urged the Department of Culture and Sports to apply cultural norms to business activities, and to consider them conditions for the selecting of the “Cultural Family” title.

The city also urged the Department of Industry and Trade to well perform their market management function, checking the observance of regulations and laws of catering businesses.

By Phung Nguyen

Other News

Vietnam moves to adapt to rapid population ageing, expand silver economy

Vietnam moves to adapt to rapid population ageing, expand silver economy

The International Day of Older Persons 2026, themed “The Age of Longevity: Rethinking Systems for Longer Lives,” highlights the need to develop healthcare, social security, labour-market and social-service systems in response to increasing life expectancy. For Vietnam, rapid population ageing is not only a demographic issue but also a development challenge.

Vietnamese, Lao localities bolster Front cooperation

Vietnamese, Lao localities bolster Front cooperation

Both sides agreed to keep educating officials, Party members, youth union groups and the broader public, especially young people in both provinces, on the great friendship, special solidarity, comprehensive cooperation and strategic cohesion between Vietnam and Laos.

Urgent rescue launched for Merchant Mariner off Quang Ngai

Urgent rescue launched for Merchant Mariner off Quang Ngai

The captain discovered water entering ballast tanks No. 4, 5 and 6 on the port side, causing the vessel to list slightly. Initial assessments indicated that the vessel may have struck an underwater rock formation while underway.

Publishing copyright caught in crossfire of piracy, AI

Publishing copyright caught in crossfire of piracy, AI

Publishing copyright is entering an entirely new phase. As AI becomes increasingly capable of generating text, summarising books, mimicking writing styles and producing content at enormous speed, ensuring copyright protection is becoming more difficult.

Heavy rains cause widespread damage in Phu Tho, Thanh Hoa

Heavy rains cause widespread damage in Phu Tho, Thanh Hoa

Prolonged heavy rains from September 13–17 have caused flooding and landslides, damaging homes, crops, roads and infrastructure in Phu Tho and Thanh Hoa provinces, with local authorities mobilising forces for emergency response.

Quang Ninh police bust 38.4 million USD transnational cybercrime ring

Quang Ninh police bust 38.4 million USD transnational cybercrime ring

Quang Ninh city's Public Security Department warned individuals, agencies and businesses not to publicly disclose or provide personal information or bank account details on social media, and urged organisations and businesses to strictly comply with regulations on protecting customers’ personal data.

Search area expanded to recover more martyrs' remains in Quang Tri

Search area expanded to recover more martyrs' remains in Quang Tri

The continued recovery of martyrs’ remains provides valuable information and further evidence of those who fought and sacrificed their lives for national independence and freedom. It also encourages search teams to persist in locating fallen soldiers still lying on former battlefields, contributing to the effective implementation of the 500-day campaign and reflecting Vietnam’s long-standing tradition of gratitude.

Vietnam to screen students nationwide for five health risks from 2028

Vietnam to screen students nationwide for five health risks from 2028

Vietnam will launch nationwide screening for five groups of school-related diseases and health conditions among students from preschool through high school from 2028, including overweight and obesity, refractive errors, spinal curvature, oral diseases and mental health disorders.