A digital future for Vietnam’s medium-sized enterprises

With the Fourth Industrial Revolution surging globally and impacting Vietnam, enterprises in Vietnam will have to change themselves to adapt. Pham Thai Lai, CEO of Germany’s Siemens Vietnam, spoke to VIR’s Thanh Tung about how digital technologies can impact enterprises in Vietnam, especially medium-sized ones.

Prime Minister Nguyen Xuan Phuc visited Siemens’ booth at Smart Industry World 2017 in Hanoi

Digitalisation is a megatrend and is changing the world dramatically. In your opinion, what does digitalisation offer medium-sized enterprises?

Let’s take a global aspect in the first instance. Siemens Financial Services recently surveyed managers at 60 international manufacturing firms in eleven countries. 

They anticipate digitalisation will enable productivity gains of up to 10 per cent of total sales. In Germany, every fifth mid-sized firm is a digital pioneer, already using Industry 4.0 technologies today. 

Also, the German Federal Ministry for Economic Affairs and Energy is expecting €153 billion ($189 billion) in additional growth from Industry 4.0 by 2020. There’s also lots of potential in Europe.

Digital business models and the digital design of value chains in particular offer new opportunities for medium-sized enterprises. The important thing is to start in the right place and then to design the transformation in a commercially viable manner with a forward-looking migration programme.

So are there any limits to digitalisation?

Regarding time zones, locations, companies, or countries, there are initially no limits. That is precisely what makes digitalisation so special: The fact that the entire value chain can be completely digitalised and integrated, from product design through to on-site customer service.

On the one hand, even if production processes are easier and easier to optimise digitally and production environments can be adjusted and improved for variable operational sequences ever more independently, at the same time, even in Industry 4.0, humans will continue to play a crucial role in the complex interdependencies, planning, and controlling of digital systems.

What can medium-sized enterprises expect to gain from digitalisation in collaborating with Siemens?

They can expect quite a lot. Digitalisation will allow us to implement specific customer requirements more and more quickly, efficiently, and flexibly. 

We strive to complete configuration of a given system together with our customer within two days, so that clear processes and modules are in place and development can begin quickly. 

That is why we rely on consistent digitalisation of the entire value chain; from design, structuring, simulation, and optimisation at our in-house virtualisation centre, right down to commissioning and service.

By 2020, we anticipate engineering efficiency gains of at least 30 per cent, also due to being able to do virtual commissioning. 

In addition to NX software for CAD design and Teamcenter as the data backbone, we are now also relying on TIA Portal, which substantially increases our engineering efficiency. 

We are able to offer customers more comprehensive services than ever before and provide even better support in day-to-day operations. 

Even after construction and delivery, the digital twin continues to exist in each machine and collects data to, for example, enable predictive maintenance or increase system availability. 

This allows us to prevent downtime and cut costs by optimising energy consumption – a genuine competitive edge.

What does management need to consider so a company can keep up?

Managers need to make clear strategic decisions as they transform into a digital enterprise. Digitalisation must be a top management priority on two levels: On the one hand, companies need to align what they offer to reflect Industry 4.0 and add digital solutions and services to their portfolio. On the other hand, they must undergo a transformation and gear their internal processes to meet the requirements for digitalisation.

It takes a considerable amount of creativity and courage to generate disruptive ideas and implement them. What’s more, we need to interconnect more strongly on a global basis. Only then will it be possible, for example, for a mid-sized enterprise in Germany to successfully roll out an innovation on Vietnam’s market. For me, one thing is certain: The slow cycles of change are a thing of the past. We all need to learn how to continuously reinvent our companies.

What would be your advice to a medium-sized company interested in or having to implement cloud applications?

Have a clear strategy and communicate it within your company. Thanks to plug-and-play technology, it often only takes an hour to connect a company to MindSphere so it can tap into the benefits of open data analysis. Also, the costs are frequently lower than an exclusive mobile phone plan. However, the path to Industry 4.0 is long and takes several years, and it calls for a deliberate decision to invest.

At Siemens, we worked on our digital twin for over 10 years and invested nearly €10 billion ($12.5 billion) in our software portfolio being used by our customers today.

It is a large amount, but our customers do not need to invest the same amount of money, of course. They can rely on our experience. There is, after all, no one-size-fits-all solution. For medium-sized companies in particular, it makes sense to analyse your company’s requirements and to gradually move forward with digitalisation with targeted investments.

Every industry and every company is different and requires solutions it can integrate into existing processes and the production structure step by step, while not restricting operations due to downtime. Today, this naturally implies that not only greenfield plants are built based on the new concept, but also brownfield plants can be retrofitted during normal operations.

You mentioned MindSphere several times. Is it Siemens’ newest IoT technology?

Yes, it is. MindSphere is the open, cloud-based IoT operating system by Siemens that lets you connect your machines and physical infrastructure to the digital world. It lets you harness big data from billions of intelligent devices, enabling you to uncover transformational insights across your entire business. Moreover, MindSphere provides customers and developers with the capability to develop applications and digital services, apply them and make them available to other users. In this way, totally new service and business models are possible.

MindSphere features a robust development environment with open APIs (Application Programming Interfaces) with advanced analytics. MindSphere also extends its open connectivity with machines from other manufacturers with the addition of more industrial protocols and third-party gateways.

Has MindSphere been introduced to Vietnam?

Yes, we are in the middle of introducing it to our Vietnamese customers. In fact, I had the honour to make a brief introduction of MindSphere to Prime Minister Nguyen Xuan Phuc when he visited Siemens’ booth at the Smart Industry World 2017 event in December 2017, which was organised by the Central Economic Commission in Hanoi.

More great news is that Vietnam’s FPT Corporation has officially become Siemens’ first global partner for MindSphere. FPT also becomes our official partner in Vietnam for product lifecycle management (PLM). Together, we will support Vietnamese enterprises, especially medium-sized enterprises, on their way to Industry 4.0. Their future is digital.

VIR

Other News

Vietnam accelerates innovation to boost growth, competitiveness

Vietnam accelerates innovation to boost growth, competitiveness

By 2030, Vietnam aims to rank among the world’s top 40 in the GII; raise total social investment in R&D to at least 2% of GDP, with non-State funding accounting for over 60%; increase international scientific publications by an average of 10% annually; and raise the number of patent applications and granted patents by an average of 16-18% annually.

Vietnam sees high growth prospects

Vietnam sees high growth prospects

Experts from the Institute of Vietnam and World Economy under the Vietnam Academy of Social Sciences noted the quality of recent growth as the high growth rate has been recorded against an increasingly higher comparative base.

Vietnam seeks bigger share of global Halal market

Vietnam seeks bigger share of global Halal market

Vietnam's Halal exports remain modest at around 900 million USD a year, accounting for less than 1% of the global market. Most exports are still raw agricultural and seafood products. Only around 1,000–1,300 Vietnamese businesses obtained or maintained Halal certification during 2024–2026.

Hanoi sets up inter-agency mechanism to operate carbon market

Hanoi sets up inter-agency mechanism to operate carbon market

Under a decision of the municipal People’s Committee on establishing an inter-agency working group, departments and agencies are responsible for identifying facilities subject to greenhouse gas inventories, developing emissions-reduction plans and studying projects capable of generating carbon credits.

Shrimp exports reach 3.3 billion USD in eight months

Shrimp exports reach 3.3 billion USD in eight months

According to data from the Vietnam Customs cited by the Vietnam Association of Seafood Exporters and Producers (VASEP), shrimp exports reached 478.5 million USD in August, up 4.2% from the same month last year. The eight-month total stood at 3.3 billion USD, representing a year-on-year increase of 12%.

Russian investors explore opportunities in Vietnam's real estate market

Russian investors explore opportunities in Vietnam's real estate market

Vietnam is seen as a potential market, with considerable room for growth in real estate, particularly commercial property, compared with some regional markets. Strong Vietnam-Russia ties and opportunities to establish foreign-invested enterprises are also considered favourable for Russian investors.

Phu Quoc airport planning adjusted to serve APEC 2027

Phu Quoc airport planning adjusted to serve APEC 2027

For 2021-2030, the Civil Aviation Authority of Vietnam proposed bringing forward the investment in a parallel taxiway system and a connecting taxiway north of Runway No. 2 at Phu Quoc International Airport, in order to connect with the aircraft maintenance and repair facility (hangar) planned for the northern area of ​​the airport.

Policy, infrastructure emerge as new advantages in FDI attraction

Policy, infrastructure emerge as new advantages in FDI attraction

From policy and infrastructure to industrial real estate, Vietnam’s FDI advantages are broadening towards a more integrated production ecosystem, offering investors a stronger combination of conditions for high-value, technology-intensive and long-term projects.

Logistics upgrade vital to 1-trillion-USD trade target: experts

Logistics upgrade vital to 1-trillion-USD trade target: experts

As trade expands, systemic bottlenecks across transport networks, warehousing, ports, border gates, and industrial zones are becoming more apparent. Experts emphasise the need to shift from a fragmented, project-by-project approach toward strategic management structured around trade corridors and integrated supply chains.

Ample room for Vietnam, US to deepen cooperation

Ample room for Vietnam, US to deepen cooperation

Do Ngoc Hung, Trade Counsellor and head of the Vietnam Trade Office in the US, said what stands out is not only the growth in trade volume but also the increasingly deep economic ties between the two countries.

Flexible fiscal policy helps drive economic growth

Flexible fiscal policy helps drive economic growth

According to the Ministry of Finance, State budget revenue in the first eight months of 2026 was estimated at 2.02 quadrillion VND (77.7 billion USD), equivalent to 80% of the annual estimate and up 16% year-on-year. Domestic revenue reached 1.75 quadrillion VND, accounting for 86.6% of total revenue and rising 16.6%.

Electronic components are produced at a factory in Hanoi. (Photo: VNA)

Hanoi's imports surge 41% in first eight months of 2026

Hanoi aims to achieve average annual export growth of at least 12% during 2026-30, with the city seeking to diversify export markets, boost high-tech and value-added products and reduce reliance on traditional markets.