Vinpearl applies face recognition technology in tourism and hotel service in Vietnam

PSNews - The technology will bring its customers new experiences such as opening the door automatically, checking in within 3 seconds or paying for services by identifying their smiles.

On April 15, Vinpearl officially  became the first resort, hotel and entertainment system in Vietnam to apply facial recognition technology based on artificial intelligence (AI).

The technology will bring its customers new experiences such as opening the door automatically, checking in within 3 seconds or paying for services by identifying their smiles.

In the first phase, the application of facial recognition has been implemented at Vinpearl Nha Trang and check-in and check-out options at Vinpearl Land entertainment areas and restaurants.

This technology identifies and authenticates customers’ identities accurately and quickly through observation devices without other control procedures.

The face recognition technology at Vinpearl possesses 5 pre-eminent advantages: SPEED – identification within one second, large data processing system with MILLIONS of faces, DYNAMIC security warnings in real time, PRECISION – almost 100 % and CONFIDENTIAL customer information at the highest level.

After Vinpearl Nha Trang, other 43 Vinpearls nationwide will soonly apply the new technology to help customers feel comfortable at check-in desks.

Being the first resort, hotel and entertainment system in Vietnam to apply AI in operation and management, Vinpearl has created a breakthrough for the country’s tourism and hotel industry.

This is also Vingroup’s strategic orientation toward a multi-utility service ecosystem with high technology and AI application, contributing to bringing Vietnam to a worthy position in the world’s technology and service map.

By Linh Bui

Other News

Vietnam targets at least 10 large strategic technology firms by 2030

Vietnam targets at least 10 large strategic technology firms by 2030

Deputy Prime Minister Ho Quoc Dung has signed a decision approving a plan to develop large domestic strategic technology enterprises in the 2026–2030 period, aimed at advancing digital infrastructure, digital human resources, digital data, strategic technologies and cybersecurity.

Protecting users crucial in building digital trust: Experts

Protecting users crucial in building digital trust: Experts

In Vietnam, digital transformation in the finance and banking sector is accelerating cashless payments, expanding access to financial services, improving market transparency and supporting economic growth and macroeconomic management.

Fostering skilled workforce for innovation era: experts

Fostering skilled workforce for innovation era: experts

Experts said close coordination among State management agencies, research institutes, universities, and businesses will improve training quality and serve the dual goals of quality education and practical research application.

Startup forum bridges Silicon Valley and local innovation ecosystem

Startup forum bridges Silicon Valley and local innovation ecosystem

The University of Economics Ho Chi Minh City (UEH), Saigon Asset Management (SAM), and Plug and Play Tech Centre co-hosted the “From Vietnam to Silicon Valley” forum, exploring AI innovation, venture capital, and pathways to integrate Vietnam’s startup ecosystem with Silicon Valley and global markets.

Experts call for stronger action against fake news online

Experts call for stronger action against fake news online

Experts have warned that fake news, misinformation and harmful online content are increasingly shaping public perceptions, particularly among young people, and stressed the need for stronger legal safeguards, technology tools and wider dissemination of credible information to tackle the problem effectively.

Protecting digital future in post-quantum, AI era

Protecting digital future in post-quantum, AI era

Participants highlighted the importance of building a proactive, synchronised and sustainable national cybersecurity ecosystem through closer cooperation among regulators, technology firms, research institutions and cybersecurity experts.

Vietnam attends SAHA 2026 defence, aerospace exhibition in Türkiye

Vietnam attends SAHA 2026 defence, aerospace exhibition in Türkiye

Vietnam’s participation in SAHA 2026 International Defence & Aerospace Exhibition in Istanbul reflects the country’s consistent policy of enhancing international defence integration and promoting defence industry cooperation towards self-reliance, self-strengthening, modernisation and dual-use development.

SK Group partners to build AI ecosystem in Vietnam

SK Group partners to build AI ecosystem in Vietnam

SK Innovation and SK Telecom signed MoUs with Nghe An province and the National Innovation Centre of Vietnam to advance AI ecosystem development and support the country’s long-term growth strategy.

Vietnam Research Excellence Fellowship for 2026-2030 approved

Vietnam Research Excellence Fellowship for 2026-2030 approved

Under the Vietnam Research Excellence Fellowship (VREF) for the 2026–2030 period, PhD students are identified as a core research force directly contributing to breakthroughs in sci-tech and innovation. Investing in top-tier doctoral candidates is more than workforce development, but a high-stakes strategic bet to forge a cohort of world-class scientists and technologists who can power Vietnam’s long-term economic ambitions.